Chief Operating Officer of 2-1-1 New York Inc.,
Vice-President of United Way of New York State

Kelly Dodd is the Chief Operating Officer of 211 NY Inc. and Vice President of the United Way of New York State, bringing nearly two decades of experience in the field of information and referral services. She has been a dedicated leader in this space since 2007, when she played a key role in launching 211 services in Western New York. Kelly's career is defined by a strong commitment to equity, community engagement, and systemic change.

In addition to her work with 211, she has held roles as a Fair Housing Inspector for Housing Opportunities Made Equal (HOME) and has a diverse professional background that has shaped her ability to connect with people from all walks of life.

A graduate of Onondaga Community College (A.A. in Humanities) and the University at Buffalo (B.A. in Linguistics), Kelly applies her expertise in communication, advocacy, and organizational leadership to drive meaningful change. She is deeply engaged in the Western New York community, serving on the boards of the WNY Coalition for the Homeless, New York State Alliance of Information & Referral Systems Inc., and the Erie County Disaster Preparedness Advisory Board.

Additionally, she is a City of Buffalo Living Wage Commissioner and an active volunteer, including as a certified free tax preparer.
In recognition of her impactful work addressing housing instability during the COVID-19 crisis, Kelly received the 2022 Advocacy in Action Award from Housing Opportunities Made Equal. Her passion for social justice and reducing disparities remains at the heart of both her professional and personal endeavors.